01
Who this policy covers
This policy explains how Tender Pilot intends to handle personal, company and tender-related information when people visit the website, join the waitlist or use the product.
02
Information we collect
We may collect contact details such as name, work email, phone number and company name; product communications; business profile information supplied for analysis; tender documents and related inputs; and basic technical information needed to operate and secure the service.
We should not request information that is not reasonably needed for a stated product purpose.
03
How information is used
Information may be used to manage the First 50 waitlist, communicate product access, provide tender analysis and decision support, improve workflows, respond to support requests, prevent misuse and meet applicable obligations.
04
AI and tender processing
Information submitted for analysis may be processed by software and AI service providers to produce Bid/No-Bid decision support. Tender Pilot should disclose the specific production providers, controls and data-use settings before launch. AI output may be incomplete or incorrect and must be reviewed by the user.
05
Third-party services
The website currently uses Zoho CRM for waitlist management and Vercel for hosting, analytics and performance insights. Additional processors must be listed after the production architecture is confirmed. Those providers handle information under their own terms and the agreements in place with Tender Pilot.
06
Cookies and analytics
The website may use essential technologies and privacy-conscious analytics to understand page use and important interactions.
07
Sharing and retention
Information should be shared only with authorized personnel, service providers supporting the service, or authorities where legally required. Tender Pilot does not state that it sells personal information.
Information should be retained only as long as needed for its purpose and applicable obligations.
08
Security
Tender Pilot is designing for data minimization, access control and secure handling. No certification or audit is claimed. Security measures will be documented as they are implemented and verified.
09
Your choices and rights
Depending on applicable law, people may ask to access, correct, delete, restrict or object to certain processing, and may withdraw marketing consent. Requests are subject to identity verification and lawful exceptions.
10
Changes and contact
Material updates should be dated and, where appropriate, communicated to affected users. Privacy questions can be sent to support@tenderpilot.co.
